Toll Free Numbers: 1-888-952-3732

FAQ

Contact Us

Customer Support Hours:
Monday thru Friday, From 9:00 am to 5:00 pm / Pacific Time (excluding holidays)

Technical Support hours:
Monday thru Friday, From 9:00 am to 5:00 pm / Pacific Time (excluding holidays)

Please Note:
Mondays are usually our highest call volume day of the week; Fridays are typically the lowest. For faster customer service and if the matter is not urgent, please contact us during our non-peak service days of the week which are Wednesdays through Fridays.

By Phone:
Toll Free Numbers: 1-888-952-3732
Local Number: 1-415-333-8888

By Email:
Customer Service: UTVsupport@umgtv.com

Mailing address:
U Media Group
152 South Spruce Ave
South San Francisco, CA 94080